Some possible reasons you may have not been paid include:

  • You do not have your Stripe account set up correctly on the Ossa app

  • You did not submit your ad spot timestamps by the 25th of the month

  • There was an issue with your reporting

  • You are working on a national or agency advertising campaign which can take an additional 30-120 days for payment

To check the status of a payment, please send us an email support@ossacollective.com or a message through your app.

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